Customers expect to receive their packages without incident. Any issues are your responsibility.
Replacing missing packages costs 3-4x the original cost of goods.
Delivery problems impact brand loyalty and customers' future purchase decisions.
Reduce costs by identifying the root causes behind your delivery problems.
Less customer frustration with shipping means valuable future business for you.
Free up your team to focus on delighting customers, not calling carriers.
Carrier often marks “delivered” yet customer didn’t receive
Highly manual & requires ad-hoc analysis
Hard to review, track & quantify
Highly inconsistent & not granular enough
Easily track and quantify delivery problems over time
Identify your biggest opportunities for improvement
Make data-driven decisions internally & with 3rd parties
Post Hawk icons appear on the Shopify Orders page so your team can just click...
...to capture consistent data on shipping outcomes in just a few seconds.
Click below to download Post Hawk from the Shopify App Store today. Introductory pricing of $25/month after Free Trial ends.